Has Your Vehicle Been Impounded?
We understand how frustrating and stressful it can be to discover that your vehicle has been impounded. We’re truly sorry for any inconvenience this may have caused. Our team is here to assist you through the process and help you retrieve your vehicle as quickly and smoothly as possible.
What to Do If Your Vehicle Has Been Impounded by Us
If you believe your vehicle has been impounded by Hollywood’s Towing, please call us first to:
Confirm that we have your vehicle in our possession
Verify the exact location where it is being held
Get an accurate total of fees owed
Important: If your vehicle is being held under a law enforcement or judiciary order, there may be additional steps or documentation required before it can be released.
Please review the Releasing an Impounded Vehicle section to the right to ensure you meet all necessary requirements for reclaiming your vehicle.
When arriving to retrieve your vehicle, be sure to bring:
A valid photo ID
Full payment for all fees
Any additional documentation or items required for release
We accept cash and all major credit/debit cards.
Releasing an Impounded Vehicle: What You Need to Know
The following guidelines are based on Washington State Law and are strictly enforced. Please review them carefully to ensure you meet all the necessary requirements before attempting to redeem a vehicle from impound.
Only the registered or legal owner (as listed with the Washington State Department of Licensing) may access or retrieve a vehicle from impound.
The registered/legal owner must be present and provide a valid photo ID.
All towing and storage fees must be paid in full before a vehicle will be released.
If the vehicle is under a law enforcement hold, you must provide a formal release from the appropriate police agency.
If you are not the registered or legal owner, you must present a signed title and bill of sale as proof of ownership.
If you need to access or redeem your vehicle outside of regular office hours, an additional after-hours fee will apply. Please call ahead to make arrangements.
Office Hours
Monday – Friday: 8:00 AM – 5:00 PM
Parking Solutions for Businesses
If your property is dealing with unauthorized or improperly parked vehicles, we’re here to help. Serving the Thurston County area; we offer fast, discreet, and professional towing services to keep your lot clear and compliant. Whether someone is blocking a dumpster, parked in a fire lane, or not authorized to park on your property. We’ve got it covered, just give us a call and we will dispatch the next available truck.
We tow in full compliance with RCW 46.55 to ensure you stay protected and avoid any legal issues. We also provide thorough documentation, including the relevant laws, regulations, and important details—so you can manage your property confidently and without hassle.
Ready to partner with us for your parking solutions? Give us a call at (360) 352-2424 to get started. We’ll walk you through the process, which includes a contract that you may terminate at any time. You’ll also have the option to authorize additional employees to request impounds on your behalf.
For more details, check the information provided on the right. If you have any questions, feel free to reach out by phone or email—we’re here to help.
Frequently Asked Questions
All impound and storage fees are the responsibility of the vehicle’s last registered owner. If a vehicle is abandoned, stripped, or classified as a “junk vehicle” under RCW 46.55.010, a removal fee may apply. Current rates are posted at our business location.
Property owners—or those authorized in writing—can request the removal of unauthorized vehicles. With our posted towing signs or on residential property, towing can occur immediately. Otherwise, a 24-hour wait is required. Per RCW 46.55.063, a written towing contract must be in place before we can proceed.
Yes. Under RCW 46.55.080, the person authorizing the impound must be present at the scene to sign an “Authorization to Impound” form and to verify the vehicle needing to be removed.
No, as long as the impound complies with RCW 46.55.070. Otherwise the vehicle must remain untouched for 24 hours before it can be removed. You may also choose to post a warning first and have the vehicle towed later, at your discretion.
By law, we must provide every customer redeeming a vehicle with a “Hearing Request” form. If they believe the impound was improper, they have up to 10 days to submit the form with the local district court to request a hearing.
